01
Capture the whole enquiry
Jake collects the caller’s name, number, vehicle of interest, and preferred next step, then hands sales a lead with context.
What Jake does
The calls your team can’t get to. Handled.
Jake is trained for the messy middle of dealership life: a buyer on hold, a service desk three deep, and an after-hours call that still deserves a real answer.
02
Book the work that matters
For service and test drives, he gathers the model, mileage, issue, and preferred time before moving the request into the configured booking workflow.
03
Route by intent
Sales, service, parts, finance, or reception — Jake identifies why the caller is there and sends the conversation to the right desk.
04
Answer approved questions
Give Jake your hours, location, brands, finance options, and appointment requirements. He answers from the knowledge you approve.
05
Protect the team’s attention
Filters suspected warranty spam and cold calls so your team spends less time on non-customers. Genuine customer and recall/OEM safety calls still come through.
06
Keep the record straight
Keeps a transcript and the agreed next steps for the calls Jake handles, so useful context stays with the team.
Made to fit the way you already work
Keep your number. Keep your standards.
01
Forward your existing number
02
Share the business knowledge you approve
03
Set up the configured workflow
Ready when you are